Shipping Policy
Last updated: August 2026
Thank you for shopping with Ave Atelier. Each order is prepared with care, and we strive to deliver your purchase as quickly and safely as possible. This Shipping Policy explains how we process, ship, and deliver orders.
Order Processing
Processing times vary depending on the type of product you purchase.
Handcrafted Jewelry & Marian Crowns
Our handcrafted jewelry, Marian crowns, and other artisan-made devotional items are carefully created to order.
Production times vary by item and are displayed on the applicable product page whenever possible. Once your order is complete, it will be packaged and shipped promptly.
Apparel & Printed Products
Apparel and select printed items are produced and shipped by our trusted fulfillment partner, Printful.
These items are manufactured after your order is placed and typically ship within 2–7 business days, although production times may vary during holidays or periods of high demand.
Separate Shipments
If your order contains both handcrafted products and apparel or printed items, your order may arrive in multiple shipments with separate tracking numbers.
This allows each product to be produced and shipped from the appropriate location as efficiently as possible.
Shipping Destinations
Ave Atelier proudly ships worldwide.
Shipping rates and available delivery options are calculated during checkout based on your delivery address.
Please note that shipping availability may vary depending on your location and applicable carrier restrictions.
Estimated Delivery Times
Estimated delivery times begin after your order has been processed and shipped.
Delivery times vary depending on your destination, shipping method, customs processing, and carrier performance.
Estimated delivery dates are provided for convenience only and are not guaranteed.
Tracking Information
Once your order ships, you will receive a shipping confirmation email that includes tracking information, when available.
If your order is shipped in multiple packages, you will receive separate tracking information for each shipment.
International Orders
For orders shipped outside the United States, your country’s customs authority may charge:
- Import duties
- Customs fees
- Value Added Tax (VAT)
- Other applicable taxes or government charges
These charges are determined by your local authorities and are the responsibility of the customer.
Ave Atelier has no control over these fees and cannot predict their amount.
Delays
While we work with trusted shipping partners, occasional delays may occur due to circumstances beyond our control, including:
- Severe weather
- Customs inspections
- Postal service delays
- Carrier disruptions
- Natural disasters
- High seasonal shipping volumes
We appreciate your patience if unexpected delays occur.
Incorrect Shipping Addresses
Please carefully review your shipping address before completing your purchase.
Ave Atelier is not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses provided by the customer.
If you notice an error after placing your order, please contact us as soon as possible. While we will do our best to assist, we cannot guarantee changes can be made once an order has entered production or shipment.
Lost or Damaged Packages
If your package arrives damaged or appears to have been lost in transit, please contact us within 7 days of the expected delivery date.
Include your
- Order number
- Description of the issue
- Photos of any damaged items or packaging (if applicable)
We will work with the shipping carrier and, when appropriate, our fulfillment partners to help resolve the issue as quickly as possible.
Contact Us
If you have any questions about shipping or delivery, please contact us:
Ave Atelier
Email: hello@aveatelierjewelry.com