Privacy Policy
Last updated: August 2026
At Ave Atelier (“we,” “our,” or “us”), your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights when you visit our website or make a purchase.
We believe privacy policies should be easy to understand—not buried in legal jargon—so we’ve written ours with clarity and transparency in mind.
Information We Collect
Personal Information
When you create an account, place an order, subscribe to our newsletter, or contact us, we may collect:
- Name
- Email address
- Shipping and billing address
- Phone number (if provided)
- Account information
- Order history and purchase details
Payment Information
We do not store your payment card information on our servers.
All payments are processed securely by Stripe, a PCI DSS Level 1 certified payment processor. Your payment information is transmitted directly to Stripe. We receive only information necessary to confirm your payment and process your order.
Website Usage Information
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the website
- Referring website (when available)
This information helps us maintain the security, performance, and operation of our website and improve your shopping experience.
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate about your purchases
- Provide customer support
- Create and manage customer accounts
- Send newsletters and promotional emails if you have opted in
- Improve our products and website
- Prevent fraud and maintain website security
- Comply with legal and regulatory obligations
We do not sell your personal information.
We also do not use your information for automated decision-making or targeted advertising.
Third-Party Service Providers
We work with trusted service providers who help us operate our business.
Stripe
We use Stripe to securely process payments.
Stripe receives the payment information necessary to complete your transaction. For more information, please visit:
Printful
Certain apparel and printed products are fulfilled by Printful.
When you purchase these products, we share only the information necessary to manufacture and deliver your order, including your name, shipping address, and order details.
Printful’s Privacy Policy:
https://www.printful.com/policies/privacy
Cloudflare
Our website uses Cloudflare to improve website performance and protect against spam, fraud, and malicious traffic.
Cloudflare may process your IP address and certain technical information necessary to provide these security services.
Cloudflare’s Privacy Policy:
https://www.cloudflare.com/privacypolicy/
Klaviyo
If you subscribe to our newsletter or marketing emails, your name and email address are shared with Klaviyo, our email marketing provider.
We use Klaviyo solely to send newsletters, product announcements, and promotional communications to individuals who have chosen to receive them.
Every marketing email includes an unsubscribe link, and you may opt out at any time.
Klaviyo’s Privacy Policy:
https://www.klaviyo.com/legal/privacy
Website Hosting
Our website is hosted by Hostinger, which provides the infrastructure necessary to operate our online store. As part of providing hosting services, Hostinger may process technical information such as server logs and IP addresses for security, maintenance, and operational purposes.
Cookies
Our website uses cookies and similar technologies to provide essential functionality.
These include:
- Essential cookies for shopping cart and checkout functionality
- Security cookies used by Cloudflare
- Preference cookies that remember your website settings
At this time, Ave Atelier does not intentionally use:
- Advertising cookies
- Facebook (Meta) Pixel
- Google Ads conversion tracking
- Behavioral advertising cookies
- Cross-site advertising technologies
For more information, please see our Cookie Policy.
Data Retention
We retain customer information only for as long as necessary to:
- Fulfill orders
- Maintain customer accounts
- Meet legal, accounting, and tax obligations
- Resolve disputes
- Enforce our agreements
If you request deletion of your account, we will delete or anonymize your personal information where legally permitted. Certain records may be retained where required by law.
International Data Transfers
Because Ave Atelier serves customers worldwide, your personal information may be processed in countries other than your country of residence by trusted service providers.
Where required by applicable law, we rely on appropriate safeguards to protect personal information during international transfers.
Your Privacy Rights
- Access the personal data we hold about you
- Correct inaccurate information
- Request deletion of your data (subject to legal obligations)
- Opt out of marketing emails at any time
Depending on where you live, you may have certain privacy rights.
These may include the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your personal information
- Withdraw consent where processing is based on consent
- Request a copy of your personal information
- Restrict or object to certain processing activities
- Opt out of marketing communications at any time
EU Customers (GDPR)
If you reside in the European Economic Area or United Kingdom, you may have additional rights under applicable data protection laws, including the right to lodge a complaint with your local supervisory authority.
California Residents (CCPA/CPRA)
California residents may request information regarding the categories of personal information collected, request deletion of eligible personal information, and exercise other rights provided by California law.
Ave Atelier does not sell or share personal information for cross-context behavioral advertising.
Connecticut Residents (CTDPA)
Connecticut residents have rights to access, correct, delete, and obtain a copy of their personal data, as well as opt out of targeted advertising or the sale of personal information.
Ave Atelier does not sell personal information or engage in targeted advertising.
To exercise any privacy rights, please contact us using the information below.
Children’s Privacy
Our website is not directed toward children under the age of 13.
We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us so we can remove it promptly.
Data Security
We use reasonable administrative, technical, and organizational safeguards to protect your personal information.
Our website uses encrypted HTTPS connections, and payment information is processed exclusively by Stripe using industry-standard security practices.
Although we work hard to safeguard your information, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or website functionality.
When we make updates, we will revise the “Last updated” date at the top of this page. For material changes, we may notify customers by email or by posting a prominent notice on our website.
Your continued use of our website after any changes become effective constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:
Ave Atelier
Email: hello@aveatelierjewelry.com